Terms and Conditions
Last updated: 03.02.2021
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your registration and continued use of this website confirms your acceptance of these terms.
1. Age Restriction
Customers must be eighteen (18) years of age or older, to purchase any of the products on the website. TCF LTD. reserves the right to cancel any transaction where it reasonably believes the purchaser is either not of the required legal age or purchasing products on behalf of a minor.
TCF LTD. will notify you by way of email when your goods are to be dispatched to you.
2.1 International delivery
2.1.1. TCF LTD. is not responsible for any import duties and taxes that may be incurred once your order reaches its destination. Furthermore, TCF LTD. cannot give any estimates as to the possible costs or information about a possible release procedure. Customers are advised to consult with their local authorities for information.
2.1.2. The customer will also be the importer of record and as such he/she must ensure that the contents of his/her order are in compliance with local laws.
2.1.3. Orders may be inspected on arrival by the local customs and TCF LTD. cannot guarantee that the packaging of your order will be free of signs of tampering.
3. Intellectual Property
3.1 All content included on the Website, unless uploaded by clients, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of TCF LTD.. By continuing to use the Website you acknowledge that such material is protected by applicable Bulgarian and International intellectual property and other laws.
3.2 You must not reproduce, copy, distribute, store or in any other fashion re-use material from the website unless otherwise indicated on the website or unless given permission to do so by TCF LTD.
4. Privacy and Cookies
5. Customer Accounts
5.1. In order to purchase products from TCF LTD., the customer needs to create an account which contains personal information and payment details. By using the website, the customer warrants that:
5.1.1. all information submitted by him/her is genuine and accurate;
5.1.2. he/she has permission to submit payment information in cases such permission may be required;
5.1.3. the information submitted is kept up-to-date.
5.2. The customer has at any time the right to have his personal information removed from TCF LTD.'s database by contacting TCF LTD..
5.3. If a customer has reason to believe that his/her account details have been obtained without consent, he/she must contact TCF LTD. immediately. TCF LTD. may suspend the account and cancel any unauthorised purchases that are still pending - purchases can only be cancelled until they are dispatched. In the case that an unauthorised purchase that is dispatched prior to the customer notifying TCF LTD., the customer is urged to get in contact with TCF LTD. and local authorities.
6. Termination and Cancellation
6.1. A customer account can be terminated either by him/herself or by TCF LTD. under their discretion. If an account is terminated, the customer will be notified via email and his/her pending purchases will not dispatched. Any non-dispatched purchases will be refunded in full via the method used for payment of the goods.
6.2. TCF LTD. reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch. Any purchases that are cancelled prior to dispatch will be refunded in full via the method used for payment of the goods.
7. Prices and Availability
7.1. All prices on the website include VAT. TCF LTD.’s VAT number is BG 204883090.
7.2. All pricing information on the website is correct at the time of going online. TCF LTD. reserves the right to change prices and alter or remove any special offers from time to time and as necessary. In cases where the prices are changed during the period between an order being placed by a customer and TCF LTD. processing that order and taking payment, the prices at the time of the order being placed apply.
7.3. TCF LTD. does not guarantee that all goods will be available in the specific amounts listed on the company's website. Stock indications are not provided on the website.
8.1. All communication must conducted either by post to TCF LTD.'s company address (see address on home page of website) or by email to firstname.lastname@example.org. The use of English language is preferable.
8.2. All communication must not contain any vulgar language or content that is harrasing, abusive, incites violence or is discriminatory on basis of sex, race, religion, sexual orientantion etc.
8.3. In order to ensure a better customer experience and a safe working environment, TCF LTD. reserves its right to monitor all communication between customers and employees.
8.4. If a customer has joined the website's newsletter, he/she may from time to time receive information about TCF LTD.'s products and/or services. A customer can please can terminate his subscription at any time by clicking unsubscribe on any email communications from TCF LTD.
10. Breaches of terms
If a customer breaches the terms and conditions of use in any way, TCF LTD. may take such action as it deems appropriate to deal with the breach, including suspending the customer's access to the website, prohibiting him/her from accessing the website, blocking computers using his/her IP address from accessing the website, contacting his/her internet service provider to request that they block the customer's access to the website and/or bringing court proceedings against him/her.
11. Limitation of Liability
11.1. TCF LTD. accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the website or any information contained therein. Customers should be aware that they use the website and its content at their own risk.
11.2. Nothing in these terms and conditions excludes or restricts TCF LTD.’s liability for death or personal injury resulting from any negligence or fraud on the company's part.
11.3. Nothing in these terms and conditions excludes or restricts TCF LTD.’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of goods or out of reliance on incorrect information included on the website.
12. Changes to the Service and these Terms and Conditions
TCF LTD. reserves the right to change the website, its content or these terms and conditions at any time. Customers are bound from the first time they use the website following the changes. In cases where the changes concern the sale of goods by law, they will be applied automatically to any pending orders in addition to any future ones.